F
“Financial Ombudsman Service (FOS)” – the independent body set up by the government to settle complaints between consumers and businesses providing financial services.
“Financial Services Authority” (FSA) - The UK’s statutory financial regulator - with four main objectives: maintaining market confidence; promoting public understanding of the financial system; protecting consumers; fighting financial crime - www.fsa.gov.uk
“Financial Services Compensation Scheme” (FSCS) – a compensation scheme for customers of authorised financial services firms that have gone out of business or who have ceased trading. Compulsory third party motor insurance and employers’ liability is compensated in full; non-compulsory insurance (e.g. household) is compensated at 90 per cent of the claim, with no upper limit applying