We're sorry that you're experiencing issues with your rental property and now need to make a claim on your landlord insurance. As a busy landlord, you need an efficient level of service, so our award-nominated claims team will aim to resolve your claim as quickly as possible.


Make a landlord claim

Claim on your Prestige Landlord or Ultra Landlord insurance

Just call 0344 893 8360 to speak to a dedicated claims handler, Monday to Friday, 9am-5pm. Or fill out a landlord insurance claim form and email it to claimsteam@homeandlegacy.co.uk or fax it to 0344 893 8387 any time and a member of the team will be in touch the next working day.

From abroad, use the number +44 (0)20 3118 7777.


Make a legal expenses claim

Claim on your Landlord Legal Expenses or Landlord Rent & Legal Protection

Just call 0344 893 8360 Monday to Friday, 9am-5pm. Or fill out a landlord insurance claim form and email it to claimsteam@homeandlegacy.co.uk or fax it to 0344 893 8387 any time and a member of the team will be in touch the next working day.

For legal advice, call the Lawcare Legal Advice Helpline 01455 251 500, quoting the code shown on the policy schedule.


Make a tenants' contents claim

Claim on your Tenants' Contents insurance

Just call 0344 893 8360 to speak to a dedicated claims handler, Monday to Friday, 9am-5pm. Or email claimsteam@homeandlegacy.co.uk any time and a member of the team will be in touch the next working day.


If you have any comments or issues you wish to discuss, please do not hesitate to contact our Head of Claims, Andrew Reid, on 0208 607 2108 or by email, andrew.reid@homeandlegacy.co.uk.