We're sorry you've experienced an accident, theft or damage to your vehicle. At this stressful time, Home & Legacy aims to make your claims process as straightforward as possible. Our motor claims helpline is operated in association with LawShield UK. 


Motor Claims

Claim on your Home & Legacy motor insurance

To report any type of incident call 0345 077 0810 from within the UK or
+44 (0)1925 428193 from abroad.

Accident, fire or theft

Select option 1 – Calls will be answered by LawShield UK who will arrange for recovery of immobilised vehicles, agree repairers or organise a temporary replacement vehicle.

Legal Expenses & uninsured loss claims

Select option 1 – Calls will be answered by LawShield UK.

Breakdown assistance

Select option 2 – (within the UK) or option 3 (abroad) – Calls will be answered by Intana who will provide the best possible assistance to get your vehicle back on the road.

Replacement/repair of glass

Select option 4 – Calls will be answered by Auto Windscreen who will arrange a convenient time and location to carry out the repair.


If you have any comments or issues you wish to discuss, please do not hesitate to contact our Head of Claims, Andrew Reid, on 0208 607 2108 or by email, andrew.reid@homeandlegacy.co.uk.