The Insurance Times E-trading survey took into account the views of 850 brokers working across a whole range of sectors, and Home & Legacy Online performed strongly in all 5 areas investigated by the survey, including: breadth of cover & product range, quality & number of questions asked, quality of support, quotability and usability and trading ease.
Our Home & Legacy Online platform has achieved high ratings in the 2021 Insurance Times E-trading Survey report.
Our Home & Legacy Online platform has achieved 3rd position in the 2021 Insurance Times E-trading Survey report, maintaining its 4 star rating for three years in a row.
In terms of the Quality of Support service factor – namely the operational support model that goes hand in hand with the platform – for the second year in a row Home & Legacy Online achieved a 5 star rating.
Home & Legacy Managing Director Barry O’Neill said of the results:
“I’m so proud that yet again, brokers have rated Home & Legacy Online as one of the best platforms available on the market. For a niche specialist, such as ourselves to feature in the top three, alongside top insurers really does feel like an outstanding achievement.
We work hard to continually improve Home & Legacy Online. Following our addition of claims services in 2019, last year we added a Document Portal for access to customer documentation. Broker feedback is crucial in our evolution so thank you for telling us what you think.”
Home & Legacy Insurance Services Ltd is a wholly owned subsidiary of Allianz Holdings plc and is registered in England number 3007252. Registered office: 57 Ladymead, Guildford, Surrey GU1 1DB. Home & Legacy Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register number is 307523. Please note that telephone calls may be recorded for training and/or monitoring purposes.