We're sorry that you've experienced an unfortunate situation while you were travelling. Our aim is to resolve this for you as quickly as possible.
Claim on Your Worldwide Multi-trip Travel Insurance
For emergency medical assistance call +44 (0)208 686 1666, 24 hours a day,
365 days a year. For our travel claims service call 0208 603 9958, Monday to Friday, 8am-6pm.
It will help if you have your policy schedule to hand.
If you have any comments or issues you wish to discuss, please do not hesitate to contact our Head of Claims, Andrew Reid, on 0208 607 2108 or by email, firstname.lastname@example.org.