Flood warnings have been issued
Posted on: 14 August 2020
Following the hot, humid and dry period, severe rainfall is expected over the coming week and flood warnings have been issued:
If you live in one the affected areas, you may wish to call Floodline (0345 988 1188), for useful information regarding the exact flood locations, to help you prepare as best possible with a flood plans.
Don't forget weather alerts are available from the Met Office, and you can sign up for flood warnings from:
Making a claim
If you are affected by severe weather and need to make a claim, our claims team are here for you and can be contacted on 0344 893 8370 or via email at email@example.com, or household claims can be reported online.
We hope all of our customers and your loved one and families stay safe.
You may wish to consider the following advice:
- Create an emergency plan for your property and your family – if there is a flood, what do you need to do and who do you need to contact?
- Prepare a ‘flood pack’ to include a torch, first aid kit, warm clothes, blankets and water and make sure your mobile phone is fully charged.
- Make sure your insurance documents and any other important contact details are in a safe dry place.
- Subscribe to the Floodline direct warnings service provided by the Environment Agency (EA) and Scottish Environment Protection Agency (SEPA). You can sign up to receive free advance flood warning messages direct to your landline or mobile phone, which will alert you when a flood warning message has been issued for your local area.
- Move property from lower floors to higher levels but do not risk hurting yourself.
- Be prepared to turn off essential supplies – gas, electricity and water – at the mains.
- Have sandbags ready to block doors. Some councils provide these for ‘at risk’ homes or they can normally be obtained from building supplie retailers.
- Listen to the advice of the authorities and follow any instructions they give to leave property.
- If you are told to wait for the rescue service please do so. Flooded streets can be dangerous in ways that you cannot immediately see.
- Be warned that a small amount of moving water is enough to sweep you off of your feet.