Legal Notices

Legal notice

Regulatory Information about Home and Legacy Insurance Services Limited

Home & Legacy Insurance Services Limited is a wholly owned subsidiary of Allianz Holdings plc. and is registered in England No. 3007252, registered office address,
57 Ladymead, Guildford, Surrey, GU1 1DB United Kingdom.

For further information view our Terms of Business.

Legal Notice

This legal notice applies to the entire contents of this Website under the domain name and to any correspondence by email between Us and You.

Please read these terms carefully before using the Website. Using the Website indicates that You accept these terms regardless of whether or not You choose to set up an online account with Us. If You do not agree to be bound by them You should not use or access this Website.

We may change these terms and conditions from time to time so You should check each time You visit this Website.


We/Us/Our - means Home and Legacy Insurance Services Limited.

Website - means this Website located at

You/Your - means a user of this Website.

These terms and conditions apply to the use of this Website and by accessing this Website You agree to be bound by them. If You do not agree to be bound by them You should not use or access this Website.

Some areas of this Website are only accessible with a user name and password. If You have set up an online account with Us You will only be able to access Your account using Your user name and password and it is Your responsibility to keep Your login details private to prevent unauthorised access to Your account.

Please note that additional terms and conditions also apply to Our products that are described and available to purchase on this Website. These additional terms and conditions will be brought to Your attention when You browse, apply for a quotation and when/after You have purchased an insurance contract.


If you wish to contact Us about these conditions or if you wish to contact Us for any other reason Our key contact details are here.   

If you would like to find out how to make a complaint, please refer to our complaints procedure.

Service Availability

Whilst We shall endeavour to make this site available at all times. We will not be liable if, for any reason, the site is unavailable for any period of time.

Access to this site may be suspended at any time without prior notice being given by Us due to technical matters beyond Our control or for repair or maintenance.

Use of Your Information/Passwords

You agree that all personal information You provide to Us on this Website will be dealt with in accordance with Our Privacy Policy.

When you request a quote or arrange cover using the Quote and Buy transactional functionality available on this Website You will be provided with a password for which You accept responsibility for confidentiality. You agree to notify Us if You believe that Your password is being used without authorisation.

Ownership (Intellectual Property)

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in Us or Our licensors. The images and content are used by Us with the permission of the licensors. Please note that We are not the owner of copyright in any site linked to Our site and You should seek permission from the site owners before copying any materials from them.

You may download information for Your own personal use but otherwise it may not be copied or reproduced except with Our written permission. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. For the purposes of this legal notice any use of extracts from the Website other than in accordance with these provisions for any purpose is prohibited. If you breach any of the terms in this notice, Your permission to use the Website automatically terminates and You must immediately destroy any downloaded or printed extracts from the Website.

Any rights not expressly granted in these terms are reserved.

Our Rights

We reserve the right to:

modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to You and You confirm that We shall not be liable to You or any third party for any modification to or withdrawal of the Website;

change these terms and conditions from time to time and Your continued use of the Website (or any part thereof) following such change shall be deemed to be Your acceptance of such change. It is Your responsibility to check regularly to determine whether the terms and conditions have been changed. If You do not agree to any change to the terms and conditions then You should not continue to access this Website.

Third Party Links

This Website may offer links to other third party Websites. These links are provided solely for your convenience to assist visitors to this Website and the inclusion of a link does not imply that We have endorsed or approved the linked Website. If you use these links you leave the Website and go directly to the linked Website.

You may not create a hyperlink to this Website without our prior consent.

You acknowledge and agree that, if You chose to enter a linked Website We will not:

be responsible for the availability of such Websites

be responsible for any transmission received from any linked site

review or endorse such Websites and are not responsible or liable, directly or indirectly, for their privacy practices, legality or content, including (without limitation) advertising content or products and services or resources and You waive any claim you may have against Us with respect to such websites.

Compliance with Laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website. The material on the Website may be out of date and We make no commitment to update such material.


Whilst We make every effort to ensure that the information contained in this Website is complete and accurate, We are not liable to the maximum extent permitted by law for any errors, omissions or misleading statements on these pages or any site to which these pages connect, other than to our customers. Anything on this site is for information purposes only and does not constitute insurance advice. If You require insurance advice You should consult an insurance intermediary or call Us on 0344 893 8360 (or +44(0)203 118 7777 if You are calling from outside of the United Kingdom).

We will not be liable for any damages arising in contract, tort or otherwise from the use of or inability to use this site or any material contained in it, or from any action or decision taken as a result of using the site. We are not responsible for any technical problems You may experience with this Website.

We reserve the right to make amendments and changes to the information on this site at any time. Unless it is clearly indicated, the information provided on this site is not intended to be an offer by Us to enter into a contract with You. A contract will be formed only after We have accepted Your application and have confirmed to You that a contract has been entered into.

We and any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of Our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website. Nothing in this legal notice shall exclude or limit the Company's liability for: fraud or any liability which cannot be excluded or limited under English law.

It is Your responsibility to ensure that any software downloaded onto Your computer from this Website is suitable and free from viruses. If Your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, You assume all costs thereof.

Applicable Law

Products illustrated on this Website are available for citizens of the United Kingdom only. The applicable law governing the contents and use of this Website and any disputes arising from use of this Website is English law and disputes will be subject to the exclusive jurisdiction of the English courts.

Note that this Website is not intended for use or distribution by a person in any country where such use or distribution of the site would be contrary to local laws or regulation. If you choose to access this Website from outside the U.K you are responsible for compliance with local laws.

Emails and Telephone Calls

Please note that there is no guarantee that any email sent to this site will be received by Us or that the message will remain confidential whilst being transmitted.

Telephone calls that you make to Us as a result of Your use of this Website may be recorded for our joint protection, training and/or monitoring purposes.